Organizational Behavior

Organizational behavior (OB) is how people interact within groups in the workplace.

It involves understanding, predicting and managing human behavior to improve individual and organizational performance.

The most successful business leaders are the ones that continuously look for ways and strategies to drive performance, not only through improving employee productivity, but also their workspace experience and job satisfaction. This can be achieved by understanding how employees interact with each other and with management as well as what motivates them.

Key areas of focus in organizational behavior are given below:

Personal Conduct or Personal Behavior

Personal behavior is personality, perception, motivation and learning

• ·       How individuals interact with others and influence their work environment
• ·       how they interpret and perceive their environment and Factors that motivate individuals to take action and pursue goals
• ·       How individuals acquire, process and use knowledge and skills.

Group Behavior

·       Group behavior is related to group dynamics, leadership, decision making and power & politics.

• ·       Group behavior is how people work together in groups, including roles, communication, and conflict resolution.
• ·       Ability to influence and lead individuals or groups to achieve goals.
• ·       Groups make choices and problem-solving processes and how individuals and groups use power and influence to achieve their goals.

Organizational Features

·       Organizational aspects include culture, structure, change and development, technology, and work systems

• ·       Shared values, beliefs, and norms that shape behavior within an organization.
• ·       How work tasks are systematically divided, grouped and coordinated.
• ·       How organizations plan, implement and manage change to improve performance.
• ·       Impact of technological advances on organizational processes and employee behavior.

Understanding organizational behavior is critical for managers and leaders to create a positive work environment, increase employee satisfaction, and achieve organizational goals.

Techniques and theories from psychology, sociology, anthropology and management are often used in this field to address various workplace challenges.

Organizational Behavior matters to workers, employers and Organization 

·       Workers:

Help employees become a more engaged organizational member. Getting along with others, doing great work, lowering stress levels, making more effective decisions, and working effectively within a team-these are all things OB addresses!

• Employers :

People who are satisfied with the way they are treated on the job are generally more pleasant to their co-workers and bosses and are less likely to quit than those who are dissatisfied with the way others treat them (Judge & Church, 2000; Greenberg, 2005).

·       Organizations:

The best companies in the world understand that the people make the place. How do we know this? Well, we know that organizations that offer good employee benefits and that have friendly conditions are more profitable than those who are less people oriented (Bollinger, 1996; Greenberg, 2005).

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